Suspended My Account Without Notifying Me

My Mom Being a Pensioner opened a Standard Bank to receive her monies as well as to do her debit order. She went draw money today and was surprised to see a notice that her account was suspended. <br> I called the customer care line and transferred to FICA department. The gentleman stated that the reason we were not notified is because they use sms and e-mail only to notify !!!not land line numbers.??<br> <br> I am sure If Standard Bank cared about the Pensioners they would realise most of them have only access to simple communication tools and would have taken time to call them first before suspending the account.<br> I will endeavour to comply and once its done I will close this account and move to another Bank.<br>