OJ
OJ J
1 reviews | Active since Jan 2024
08 Jan 2024, 13:05
Suspended I.M Voucher
By far this has been the worst experience with standard bank , Online ***** department. I have a case logged in and one of my I.M Vouchers that had nothing to do with the ***** case was suspended. It’s been hell trying to get assistance regarding that even thought I submitted everything needed all that was supposed to happen was the voucher to be unsuspended. The person who I believe is supposed to me assisting me , Thembinkosi Mtimkulu is nowhere to be found when I call since last year 17 December to date I’ve called more than 10 this is ****ty service from one bank I like. I would have loved to have this matter resolved by today!! As I need that money for the longest of time
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
08 Jan 2024, 13:07Dear OJ John,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jan 2024, 13:07
Official
Dear OJ John,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***