NLPN
Nkosinathi Lethuthula Promise NHLAPO
1 reviews | Active since Dec 2024
21 Dec 2024, 07:15
Suspended account
My name is Nkosinathi Lethuthula Promise NHLAPO, with ID number ***.
Two payments were made to my standard bank account from the capitec bank account of SILVER TRUST MARINE INVESTMENT (PTY) LTD. The first was is R460, 000 and the second R100, 000 a week after.
Both funds were held by standard and AltcoinTrader to which i transferred to was asked to hold funds that i transferred, pending verification of these funds.
Days after this funds were cleared and i was able to transact with them, vie atm withdrawals and transfers and cash send. On the 13th of December 2024, i went into a standard branch to make a withdrawal and was asked about the source of the funds by the consultant, for which i reply with the above name company but told her that i do not have the proof of payment with me at that moment. I was not able to withdraw and my account was suspended.
I have been to the branch twice since than to get this sorted and was told they can not help me, that i should be calling the ***** department, which I have being doing with no result yet. I am told that this same funds that was cleared by capitec bank is now under investigation again.
I have emailed the ***** department, telling them that it is an easy case to resolve, just contact capitec bank who in turn will contact their customer to confirm if they truly made the transfer to me. This is affecting my business, because i was supposed to supply the company engine parts for trucks with the said funds. Now i am unable to pay my supplier to get the said parts.
Helpful (0)
Replies (25)0
Replies (25)
Standard Bank's replyOfficial
21 Dec 2024, 08:38Good day Nkosinathi,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Dec 2024, 08:38
Official
Good day Nkosinathi,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
21 Dec 2024, 09:53This is supposed to be a straight forward verification of payment, now standard bank transactional ***** department is making it a big deal.
A simple email or call to Capitec bank, requesting them to confirm with their customer if he made the said payment and aware of same, this can not take more than 2 days to do. It is festive season and most companies will soon be closing for the holidays.
A simple email or call to Capitec bank, requesting them to confirm with their customer if he made the said payment and aware of same, this can not take more than 2 days to do. It is festive season and most companies will soon be closing for the holidays.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update21 Dec 2024, 09:53
Reviewer Update
This is supposed to be a straight forward verification of payment, now standard bank transactional ***** department is making it a big deal.
A simple email or call to Capitec bank, requesting them to confirm with their customer if he made the said payment and aware of same, this can not take more than 2 days to do. It is festive season and most companies will soon be closing for the holidays.
A simple email or call to Capitec bank, requesting them to confirm with their customer if he made the said payment and aware of same, this can not take more than 2 days to do. It is festive season and most companies will soon be closing for the holidays.
Standard Bank's replyOfficial
21 Dec 2024, 18:36Good day,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Dec 2024, 18:36
Official
Good day,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
23 Dec 2024, 11:19The caller from standard bank is asking me to visit a standard bank branch for forward authentication.
This was the first time someone from the ***** department told me when my account was first suspended. So on the 13th of December 2024, i visited the branch in Tsakane mall, from where i also requested for a replacement card card, which can be seen on the system from the R160 charge for card replacement, but i was told, they can not help me, that i should communicate with the ***** department, which i did, the replacement bank card was also blocked, i than visited the standard bank branch in Mall@Carnival city on the 17th of December 2024 which can also be seen on by account transactions of R160 for card replacement charged, got a replacement bank card and was also told to communicate with the ***** department, that they can not help me.
I called the phone number they gave me, was told the issue have been assigned to a bank investigator, who will call me that i should give 72 hrs, before calling, this was on the 17th of December 2024, which is a Tuesday. Today is the 23rd of December 2024 and no standard bank ***** investigator has called me.
A simple verification of payment, which will only take a call to Capitec bank, is now dragging for days. The owner of Silver trust Marine investment who made the transfer have been waiting for the bank to call him to verify that he made the payment.
He is now asking me to reverse the funds or provide him with the Engine parts for his trucks.
This was the first time someone from the ***** department told me when my account was first suspended. So on the 13th of December 2024, i visited the branch in Tsakane mall, from where i also requested for a replacement card card, which can be seen on the system from the R160 charge for card replacement, but i was told, they can not help me, that i should communicate with the ***** department, which i did, the replacement bank card was also blocked, i than visited the standard bank branch in Mall@Carnival city on the 17th of December 2024 which can also be seen on by account transactions of R160 for card replacement charged, got a replacement bank card and was also told to communicate with the ***** department, that they can not help me.
I called the phone number they gave me, was told the issue have been assigned to a bank investigator, who will call me that i should give 72 hrs, before calling, this was on the 17th of December 2024, which is a Tuesday. Today is the 23rd of December 2024 and no standard bank ***** investigator has called me.
A simple verification of payment, which will only take a call to Capitec bank, is now dragging for days. The owner of Silver trust Marine investment who made the transfer have been waiting for the bank to call him to verify that he made the payment.
He is now asking me to reverse the funds or provide him with the Engine parts for his trucks.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update23 Dec 2024, 11:19
Reviewer Update
The caller from standard bank is asking me to visit a standard bank branch for forward authentication.
This was the first time someone from the ***** department told me when my account was first suspended. So on the 13th of December 2024, i visited the branch in Tsakane mall, from where i also requested for a replacement card card, which can be seen on the system from the R160 charge for card replacement, but i was told, they can not help me, that i should communicate with the ***** department, which i did, the replacement bank card was also blocked, i than visited the standard bank branch in Mall@Carnival city on the 17th of December 2024 which can also be seen on by account transactions of R160 for card replacement charged, got a replacement bank card and was also told to communicate with the ***** department, that they can not help me.
I called the phone number they gave me, was told the issue have been assigned to a bank investigator, who will call me that i should give 72 hrs, before calling, this was on the 17th of December 2024, which is a Tuesday. Today is the 23rd of December 2024 and no standard bank ***** investigator has called me.
A simple verification of payment, which will only take a call to Capitec bank, is now dragging for days. The owner of Silver trust Marine investment who made the transfer have been waiting for the bank to call him to verify that he made the payment.
He is now asking me to reverse the funds or provide him with the Engine parts for his trucks.
This was the first time someone from the ***** department told me when my account was first suspended. So on the 13th of December 2024, i visited the branch in Tsakane mall, from where i also requested for a replacement card card, which can be seen on the system from the R160 charge for card replacement, but i was told, they can not help me, that i should communicate with the ***** department, which i did, the replacement bank card was also blocked, i than visited the standard bank branch in Mall@Carnival city on the 17th of December 2024 which can also be seen on by account transactions of R160 for card replacement charged, got a replacement bank card and was also told to communicate with the ***** department, that they can not help me.
I called the phone number they gave me, was told the issue have been assigned to a bank investigator, who will call me that i should give 72 hrs, before calling, this was on the 17th of December 2024, which is a Tuesday. Today is the 23rd of December 2024 and no standard bank ***** investigator has called me.
A simple verification of payment, which will only take a call to Capitec bank, is now dragging for days. The owner of Silver trust Marine investment who made the transfer have been waiting for the bank to call him to verify that he made the payment.
He is now asking me to reverse the funds or provide him with the Engine parts for his trucks.
Standard Bank's replyOfficial
23 Dec 2024, 12:22Hi Nkosinathi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Dec 2024, 12:22
Official
Hi Nkosinathi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
23 Dec 2024, 13:00I just got a call from standard bank concerning my complaint, but he saying, he will be sending my complaint to the ***** department, but the ***** department already has this case, because i have called them more than 3 times on this issue.
Aa i said to the standard bank official who called me, this is a very simple verification of payment process.
Email or call capitec bank to enquire from their customer who is Silver trust marine investment(PTY) LTD, if they are aware of the said payment and made same to me and why.
This is just a straight forward issue, but standard bank is making it a big deal.
Aa i said to the standard bank official who called me, this is a very simple verification of payment process.
Email or call capitec bank to enquire from their customer who is Silver trust marine investment(PTY) LTD, if they are aware of the said payment and made same to me and why.
This is just a straight forward issue, but standard bank is making it a big deal.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update23 Dec 2024, 13:00
Reviewer Update
I just got a call from standard bank concerning my complaint, but he saying, he will be sending my complaint to the ***** department, but the ***** department already has this case, because i have called them more than 3 times on this issue.
Aa i said to the standard bank official who called me, this is a very simple verification of payment process.
Email or call capitec bank to enquire from their customer who is Silver trust marine investment(PTY) LTD, if they are aware of the said payment and made same to me and why.
This is just a straight forward issue, but standard bank is making it a big deal.
Aa i said to the standard bank official who called me, this is a very simple verification of payment process.
Email or call capitec bank to enquire from their customer who is Silver trust marine investment(PTY) LTD, if they are aware of the said payment and made same to me and why.
This is just a straight forward issue, but standard bank is making it a big deal.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
28 Dec 2024, 11:23Standard bank have chosen to ignore me, all my emails and phone calls get the same reply,WE HAVE SCALLATED THE MATTER TO TOP MANAGEMENT FOR DECISION.
This is a very simple issue that should have been resolved with a simple email or phone call to Capitec bank which is where the funds came from.
This is a very simple issue that should have been resolved with a simple email or phone call to Capitec bank which is where the funds came from.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update28 Dec 2024, 11:23
Reviewer Update
Standard bank have chosen to ignore me, all my emails and phone calls get the same reply,WE HAVE SCALLATED THE MATTER TO TOP MANAGEMENT FOR DECISION.
This is a very simple issue that should have been resolved with a simple email or phone call to Capitec bank which is where the funds came from.
This is a very simple issue that should have been resolved with a simple email or phone call to Capitec bank which is where the funds came from.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
30 Dec 2024, 14:35It is almost end of the year and this little problem have not been sorted. The company that transferred the funds have been calling their bank to get in touch with standard bank to clear this, but they are saying,they are waiting for standard bank to reach out to them. This is a simple matter, standard bank should just call capetic bank to clear this issue
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update30 Dec 2024, 14:35
Reviewer Update
It is almost end of the year and this little problem have not been sorted. The company that transferred the funds have been calling their bank to get in touch with standard bank to clear this, but they are saying,they are waiting for standard bank to reach out to them. This is a simple matter, standard bank should just call capetic bank to clear this issue
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
03 Jan 2025, 22:49I do not understand what standard bank is trying to do, I am yet to receive a call from anyone
I called the transa
I called the transa
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update03 Jan 2025, 22:49
Reviewer Update
I do not understand what standard bank is trying to do, I am yet to receive a call from anyone
I called the transa
I called the transa
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
04 Jan 2025, 01:03I do not understand what standard bank is trying to do, I am yet to receive a call from anyone
I called the transactional ***** department,the lady I spoke with said there is not they can do to help,that it is all up to the investigator,an investigator who has not called me or capetic bank, an investigator that I can not contact to speak to
I went to the branch and was told their is nothing they can do to help me, my money have been removed from my account by standard bank,are they *****ing my money because I am young and believe I can do nothing? I ask this because I do not understand how a branch and the ***** department that suspended my account in the first instance is now telling that their is not they can do to assist me
I will be writing to a complain to the public protectors office, maybe I can get assistance from them and I will be writing to the financial institutions onbuse man to state my situation
We are in 2025 I can not let standard bank take me for a ride . They can not unsuspend my account but remove all the money in the account without giving a call to explain why
I called the transactional ***** department,the lady I spoke with said there is not they can do to help,that it is all up to the investigator,an investigator who has not called me or capetic bank, an investigator that I can not contact to speak to
I went to the branch and was told their is nothing they can do to help me, my money have been removed from my account by standard bank,are they *****ing my money because I am young and believe I can do nothing? I ask this because I do not understand how a branch and the ***** department that suspended my account in the first instance is now telling that their is not they can do to assist me
I will be writing to a complain to the public protectors office, maybe I can get assistance from them and I will be writing to the financial institutions onbuse man to state my situation
We are in 2025 I can not let standard bank take me for a ride . They can not unsuspend my account but remove all the money in the account without giving a call to explain why
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update04 Jan 2025, 01:03
Reviewer Update
I do not understand what standard bank is trying to do, I am yet to receive a call from anyone
I called the transactional ***** department,the lady I spoke with said there is not they can do to help,that it is all up to the investigator,an investigator who has not called me or capetic bank, an investigator that I can not contact to speak to
I went to the branch and was told their is nothing they can do to help me, my money have been removed from my account by standard bank,are they *****ing my money because I am young and believe I can do nothing? I ask this because I do not understand how a branch and the ***** department that suspended my account in the first instance is now telling that their is not they can do to assist me
I will be writing to a complain to the public protectors office, maybe I can get assistance from them and I will be writing to the financial institutions onbuse man to state my situation
We are in 2025 I can not let standard bank take me for a ride . They can not unsuspend my account but remove all the money in the account without giving a call to explain why
I called the transactional ***** department,the lady I spoke with said there is not they can do to help,that it is all up to the investigator,an investigator who has not called me or capetic bank, an investigator that I can not contact to speak to
I went to the branch and was told their is nothing they can do to help me, my money have been removed from my account by standard bank,are they *****ing my money because I am young and believe I can do nothing? I ask this because I do not understand how a branch and the ***** department that suspended my account in the first instance is now telling that their is not they can do to assist me
I will be writing to a complain to the public protectors office, maybe I can get assistance from them and I will be writing to the financial institutions onbuse man to state my situation
We are in 2025 I can not let standard bank take me for a ride . They can not unsuspend my account but remove all the money in the account without giving a call to explain why
Standard Bank's replyOfficial
05 Jan 2025, 10:36Dear Nkosinathi
We will follow up with our team and we will be in touch.
Looking forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Looking forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jan 2025, 10:36
Official
Dear Nkosinathi
We will follow up with our team and we will be in touch.
Looking forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Looking forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
05 Jan 2025, 14:46This reply of you getting back to me is now the regular reply.
My emails to the transactional ***** department have been put on constant auto reply, repeating the same thing. We will get back to you.
If staff at the ***** department have ****** my money I should be told,my money can not be removed from my account and no one is telling me anything.
My emails to the transactional ***** department have been put on constant auto reply, repeating the same thing. We will get back to you.
If staff at the ***** department have ****** my money I should be told,my money can not be removed from my account and no one is telling me anything.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update05 Jan 2025, 14:46
Reviewer Update
This reply of you getting back to me is now the regular reply.
My emails to the transactional ***** department have been put on constant auto reply, repeating the same thing. We will get back to you.
If staff at the ***** department have ****** my money I should be told,my money can not be removed from my account and no one is telling me anything.
My emails to the transactional ***** department have been put on constant auto reply, repeating the same thing. We will get back to you.
If staff at the ***** department have ****** my money I should be told,my money can not be removed from my account and no one is telling me anything.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
06 Jan 2025, 11:31I have gotten all this replies before and it ended there, nothing was done neither did anyone contact me.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update06 Jan 2025, 11:31
Reviewer Update
I have gotten all this replies before and it ended there, nothing was done neither did anyone contact me.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
06 Jan 2025, 15:44I do not under why Standard Bank is still withholding my money, it was removed by them on the 27th of December 2024. According to them, the funds are under investigation.
The funnest part of this matter is that I have not being told why my money was removed from my account and put under investigation in the first place. I have emailed them proof of payments and also an affidavit from the person who made the payments into my account, who is a Capitec bank business account holder,stating that he was the one who made the transfers.
With all this, all I get from Standard bank are Automated email replies acknowledging receiving my email with a promise of getting back to me which has never happened. This issue has costed me financial and causing me a mental breakdown.
Please standard bank should release my money back into my account or reverse it to the person who transferred it.
The funnest part of this matter is that I have not being told why my money was removed from my account and put under investigation in the first place. I have emailed them proof of payments and also an affidavit from the person who made the payments into my account, who is a Capitec bank business account holder,stating that he was the one who made the transfers.
With all this, all I get from Standard bank are Automated email replies acknowledging receiving my email with a promise of getting back to me which has never happened. This issue has costed me financial and causing me a mental breakdown.
Please standard bank should release my money back into my account or reverse it to the person who transferred it.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update06 Jan 2025, 15:44
Reviewer Update
I do not under why Standard Bank is still withholding my money, it was removed by them on the 27th of December 2024. According to them, the funds are under investigation.
The funnest part of this matter is that I have not being told why my money was removed from my account and put under investigation in the first place. I have emailed them proof of payments and also an affidavit from the person who made the payments into my account, who is a Capitec bank business account holder,stating that he was the one who made the transfers.
With all this, all I get from Standard bank are Automated email replies acknowledging receiving my email with a promise of getting back to me which has never happened. This issue has costed me financial and causing me a mental breakdown.
Please standard bank should release my money back into my account or reverse it to the person who transferred it.
The funnest part of this matter is that I have not being told why my money was removed from my account and put under investigation in the first place. I have emailed them proof of payments and also an affidavit from the person who made the payments into my account, who is a Capitec bank business account holder,stating that he was the one who made the transfers.
With all this, all I get from Standard bank are Automated email replies acknowledging receiving my email with a promise of getting back to me which has never happened. This issue has costed me financial and causing me a mental breakdown.
Please standard bank should release my money back into my account or reverse it to the person who transferred it.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
06 Jan 2025, 20:15You can call me around 11am tomorrow morning
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update06 Jan 2025, 20:15
Reviewer Update
You can call me around 11am tomorrow morning
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
07 Jan 2025, 11:29it is 11:27am, still no call from standard bank , but they asked me to give them time to call me, which I did yesterday.
This is what standard bank has being doing to me, giving the impression that they are attending to my case, while the truth is that they are not.
This is what standard bank has being doing to me, giving the impression that they are attending to my case, while the truth is that they are not.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update07 Jan 2025, 11:29
Reviewer Update
it is 11:27am, still no call from standard bank , but they asked me to give them time to call me, which I did yesterday.
This is what standard bank has being doing to me, giving the impression that they are attending to my case, while the truth is that they are not.
This is what standard bank has being doing to me, giving the impression that they are attending to my case, while the truth is that they are not.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
08 Jan 2025, 20:18The funds in my account have being returned to my account, but I still can not withdraw, do cash send or transfer, because I just found out that my debit card linked to the profile on my banking app, have been flagged as a hot card. I am just tired of all this.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update08 Jan 2025, 20:18
Reviewer Update
The funds in my account have being returned to my account, but I still can not withdraw, do cash send or transfer, because I just found out that my debit card linked to the profile on my banking app, have been flagged as a hot card. I am just tired of all this.
Standard Bank's replyOfficial
09 Jan 2025, 07:11Hi Nkosinathi
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jan 2025, 07:11
Official
Hi Nkosinathi
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
10 Jan 2025, 07:19 I want to thank the Standard bank Hello peter team for helping to push my case. The hold on my Standard bank account have been removed, all my money returned and my bank card unblocked.
Good job guys
Good job guys
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update10 Jan 2025, 07:19
Reviewer Update
I want to thank the Standard bank Hello peter team for helping to push my case. The hold on my Standard bank account have been removed, all my money returned and my bank card unblocked.
Good job guys
Good job guys
Standard Bank's replyOfficial
10 Jan 2025, 08:53Hi Nkosinathi
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply10 Jan 2025, 08:53
Official
Hi Nkosinathi
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
10 Jan 2025, 08:53Hi Nkosinathi
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply10 Jan 2025, 08:53
Official
Hi Nkosinathi
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. Please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
18 Jan 2025, 23:42Please can standard bank email Altcoin Trader to unblock my Account, my user name is Nhlapoj2002.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update18 Jan 2025, 23:42
Reviewer Update
Please can standard bank email Altcoin Trader to unblock my Account, my user name is Nhlapoj2002.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's updateReviewer Update
18 Jan 2025, 23:48 Please can standard bank email Altcoin Trader to unblock my Account, my user name is Nhlapoj2002. The email should be sent to *****@altcointrader.co.za. When Standard bank suspend my bank account they sent an email to Altcoin Trader instructing them to also block my Altcoin Trader account and hold all funds in it. Now that Standard bank has released my account, they were supposed to email Altcoin Trader to do the same that the issue have being resolved. Altcoin Trader said they have not received such email, that they have written to standard bank requesting an update on the issue with no response.
NLPN
Nkosinathi Lethuthula Promise NHLAPO's update18 Jan 2025, 23:48
Reviewer Update
Please can standard bank email Altcoin Trader to unblock my Account, my user name is Nhlapoj2002. The email should be sent to *****@altcointrader.co.za. When Standard bank suspend my bank account they sent an email to Altcoin Trader instructing them to also block my Altcoin Trader account and hold all funds in it. Now that Standard bank has released my account, they were supposed to email Altcoin Trader to do the same that the issue have being resolved. Altcoin Trader said they have not received such email, that they have written to standard bank requesting an update on the issue with no response.
Standard Bank's replyOfficial
23 Jan 2025, 14:43Dear Nkosinathi
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team***
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Jan 2025, 14:43
Official
Dear Nkosinathi
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team***
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
23 Jan 2025, 15:50Good day,
Kindly note we are making an attempt to reach you to no avail.
Warm regards
Standard Bank Hello Peter Team
***
Kindly note we are making an attempt to reach you to no avail.
Warm regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jan 2025, 15:50
Official
Good day,
Kindly note we are making an attempt to reach you to no avail.
Warm regards
Standard Bank Hello Peter Team
***
Kindly note we are making an attempt to reach you to no avail.
Warm regards
Standard Bank Hello Peter Team
***