KM
KHATHUTSHELO M

1 reviews | Active since Sept 2024

22 Sept 2024, 07:29

“suspected *****ulent transactions “

Around R1500 was removed from my account around 4am without my consent😭and standard bank brunch do not open today. Please help

0
Replies (4)
Standard Bank
Standard Bank's reply22 Sept 2024, 08:40
Official
Good day Khathutshelo

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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KM
KHATHUTSHELO M's update22 Sept 2024, 08:43
Reviewer Update
Thank you, I will wait to hear from you
Standard Bank
Standard Bank's reply22 Sept 2024, 09:49
Official
Good Morning.

Our team wil call you shortly.

Kind regards
Standard Bank Hello Peter Team
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KM
KHATHUTSHELO M's update26 Sept 2024, 11:56
Reviewer Update
Good day, just wanted to thank you for your swift response, standard bank did an investigation on the ***** case and I have now received my money back. I would have maybe liked to hear what the outcomes of the investigation was, is it something that i as a client should be worried about again? i’m still curious as to what could have led to money leaving my account without my concern..thank you for your services