Suspected ***** - Struggle to give me my "little" investment funds

I suspect that some staff member/s at Mall@Reds branch have helped themselves to my 32 Days Notice proceeeds. On the 19 Sept 2025 I went to close my Savings and 32 Days Notice accounts. Same day or so, I got my savings proceeds and was told my Notice account funds will be credited to me after the notice period in October 2025. I have queried the none receipt of funds, the last one being in Dec. I was told I needed to re-open a saving account for the payment facilitation, which I did and need to say the service on that day was also very unpleasant experience, although I was helping them to close the gap they created. This was round the 15/16th Dec 2025 and I was told within 48hours I will get my money. It is now the 5th January 2026 and I haven't received ANYTHING in my ABSA account. Is it possible to have someone that knows what they are doing to: Arrange for my money to be given; and this should include the 3 months INTEREST for the months the payment has been outstanding for - Oct to Dec 2025, to also see to it that all accounts in my name at STD Bank are now CLOSED. my number is *** - I will welcome a call to close this issue.