1 reviews | Active since Jul 2013
Suspected *****
Month after month I have been overcharged from service fees on my private banking account. This requires me to send emails monthly to have this incorrect service fees corrected.<br> <br> My view is that Standard Bank is attempting charge the higher fees in the hope that I will realise the incorrect billing.<br> <br> I can't even count how may times I have been told that this will not happen again & it has been escalated to IT to correct it and to prevent it from happening in the future.<br> <br> I suspect this is happening to thousands of clients who are unaware of the incorrect billingand Standard Bank is raking in the cash.<br> <br> I am currently looking at other service providers as this is just ridiculous to deal with this on a monthly basis.<br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
