supplying **** materials

I wrote a complain regards to standard bank insurance sub contractor coming to my surprise they protect the sub contractors over clients we are the ones keep business going for god sake and we tolerate all this nonsense they doing their contractor supplying **** material and the make excusses for them standard bank simply tells me that what they was right?you know if every one can look at the stats of complains about them you will take business somewhere else they even have guards to tell you their so called final disgusting decision.They always have fine print .believe me standard bank will let you down nomakanjani with their back yard contractors who supply **** after market things and they take the faulty one who knows what they are going to do with maybe they going to re-conditioned it and replace somewhere else and this will be a chain of complaints because they protect their back yard contractors