1 reviews | Active since Jan 2020
Superbly bad Standard Bank
Mind-boggling! Not quite sure why Standard Bank sent me a letter regarding the total amount for my insurance premiums paid between 1 March 2018 and 28 February 2019. See, I actually asked (nicely) for a quote on a car ... and never received the quote. This after I was on the phone for almost 30 minutes with one of their relatively unintelligible ''service'' agents. I emailed then a couple of times after that so they can send the quote for the car I want to buy... and ... nothing! Standard Bank is basically forcing me to suspend my insurance with them and get insurance elsewhere. Still waiting ... today ... at 17:53 on 16/01/2020. Very disappointed, but not at all surprised. I'm sure I have a dozen similar stories about Standard Bank and the service I've experienced from them over the years...
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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