LC
Lynn C

1 reviews | Active since Feb 2018

23 Jul 2019, 11:16

Super Disgusted !!!!

I accidentally made a bank transfer payment of R400 into the financial debtors department within standard Bank. I have been informed by Standard bank that should i request for the funds to be paid back into my account i would need to pay a fee of R310.00. That is broad day light *******. The banks are rediculous and have no sypmathy for their clients and their financial state. Fnb bank aslo has a standard fee of R310 should you request for your funds to be allocated and paid back. ( keeping in mind that even if they dont succeed in getting your money back the R310.00 fee still stands. WOW!! this peopl need a standing ovation.

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Replies (2)
Standard Bank
Standard Bank's reply24 Jul 2019, 08:50
Official
Dear Lynn
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
 *** 
Standard Bank
Standard Bank's reply24 Jul 2019, 14:49
Official
Dear Lynn Campbell

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre