1 reviews | Active since Mar 2009
Super bad service
<p>I have a credit card linked with my internet banking, i paid up my card and have not used in a few months, when trying to use internet banking it said something is wrong with my account, i went into the bank as you can't reach anyone over the phone in 10min. They said just to re-register or download the app, i tried that and it didn't work, went back, then they found that my card was blocked, i went back again and after 50min my card was un-blocked and they said in a days time i can re-register online but this still does not work, i can't swipe or use the ATM. i don't want to go back, would like someone to please sort this out urgently. my card no 5 ********** 6 ********** </p>
Good day Dylan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Dylan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Dylan
Thank you once again for your posting.
I refer to our email correspondence with each other and our telephonic conversations and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Dylan
Thank you once again for your posting.
I refer to our email correspondence with each other and our telephonic conversations and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***