TM
Thomas M
1 reviews | Active since Apr 2012
15 Apr 2025, 17:42
Sudden block of my account with Standard Bank
I do not understand how you decide my account should be blocked. Then I get told that I need to call the ***** Division which does not operate after 4:30pm. The lack of communication from the bank and the ongoing delay is unacceptable. I am requesting your platform’s assistance to escalate this matter, as it is affecting my access to funds and financial stability.
What is going on? Why did you block my account? Please urgently unblock my account so that I can continue living. Treat this matter with urgency.
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Standard Bank's replyOfficial
15 Apr 2025, 17:45Dear Thomas
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply15 Apr 2025, 17:45
Official
Dear Thomas
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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