BM
BONGANI M
1 reviews | Active since Jul 2014
06 Apr 2016, 07:27
SUCURE MESSAGING
THE STANDARD BANK SECURE MESSAGING ON THE INTERNET BANKING DOES NOT WORK.I SEND A MESSAGE WEEKS BEFORE MONTH END THAT THEY SHOULD CANCEL MY STOP ORDER AS I HAVE MOVED TO A DIFFERENT BANK AND INITIATED THE STOP ORDER WITH THEM BUT THEY STILL TRIED TO TAKE THE MONEY FOR THE STOP AND NOW MY ACCOUNT IS IN A DEBIT WITH THE BANK CHARGES THAT SHOULDN'T HAVE BEEN THERE IN THE FIRST PLACE.WHY PUT IN SOMETHING IN PLACE THAT DOES NOT WORK???PLEASE RECTIFY AND LET ME KNOW.
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Standard Bank's replyOfficial
06 Apr 2016, 14:29Hello BEE14,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply06 Apr 2016, 14:29
Official
Hello BEE14,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***