JL
Jay L

1 reviews | Active since Jan 2017

22 May 2021, 07:17

Suckers

Bad bad service they ordered me a card i never asked for i cancelled the card from my app due to they refused to cancel the card i have sent in numerous emails they turning a blind I, i want this to be taken further as im paying everything for card fee service fee and not sure what other fees i am not using the card at all but i am paying 120 rands fees every **** month i am paying extra to bring balance down doesnt work im fuming what do they want people to pay them for years. We suffer from covid and they still trying to suck money out of people pockets no way, the court will hear this

0
Replies (2)
Standard Bank
Standard Bank's reply22 May 2021, 22:27
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)***  
Standard Bank
Standard Bank's reply25 May 2021, 09:50
Official
Hello Jay L
  Thank you for posting your comment. 
Please can you respond to us via e-mail.

We greatly appreciate your continued support. Kind regards, Complaint Resolution Centre