SN
Siyabonga N
1 reviews | Active since Jun 2012
31 Jul 2019, 14:43
Such pathetic service
I'm currently at Chris Hani Mall standard bank waiting to get serves for an hour now and there's only one service consultant and it's month end... I mean - do they think we enjoy sitting in the branches looking at one person work who's also dragging their feet...We have work to get to and it's simply impossible getting serviced on time at this branch.
My battery is about to die as I'm sitting here and I'd rather use it to warn others to stay away from this branch...
Big ups for poor resource planning coupled with poor service!
You'll never see me again there..
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Aug 2019, 06:12 Hello Siyabonga,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply01 Aug 2019, 06:12
Official
Hello Siyabonga,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
15 Aug 2019, 11:10Dear Siyabonga
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***1
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***1
Standard Bank's reply15 Aug 2019, 11:10
Official
Dear Siyabonga
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***1
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***1