SB
Suzette Bell-Roberts
1 reviews | Active since May 2010
12 Oct 2023, 14:38
Such bad non-service from Standard bank
2 months ago we app**** for an overdraft from Standard Bank for our business. We have been clients for over 30years and have always been in good standing. We have not heard anything from them in this regard, not even after calling our business manager or email queries, not a yes or a no, Shocking non-service from a bank that happily takes our money.
We're now closing our account, not that it matters to them, obviously. We have heard nothing but complaints about their lack of service, shame on you Standard Bank.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
12 Oct 2023, 14:52Dear Suzette
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Oct 2023, 14:52
Official
Dear Suzette
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Oct 2023, 16:23Dear Suzette
Thank you for taking our call.
We believe this matter has been resolved.
Our sincere apologies for any inconvenience caused in this regard.
Thank you for taking our call.
We believe this matter has been resolved.
Our sincere apologies for any inconvenience caused in this regard.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Oct 2023, 16:23
Official
Dear Suzette
Thank you for taking our call.
We believe this matter has been resolved.
Our sincere apologies for any inconvenience caused in this regard.
Thank you for taking our call.
We believe this matter has been resolved.
Our sincere apologies for any inconvenience caused in this regard.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
