BH
Brian H
1 reviews | Active since Jun 2016
07 Dec 2022, 06:09
Substandard service from Standard Bank.
I have been waiting more than a month for Standard Bank to send me a home loan statement. Why does it take so long? Don't you have computers? Do you need to fax it or send it by telegram?
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
07 Dec 2022, 07:52Dear Brian Holden
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply07 Dec 2022, 07:52
Official
Dear Brian Holden
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
07 Dec 2022, 08:39Hello Brain
Please be advised that attempts to contact by our staff have been unsuccessful. Please let us know when would be a good time to get in touch with you.
Regards
Standard Bank Hello Peter Team ***
Please be advised that attempts to contact by our staff have been unsuccessful. Please let us know when would be a good time to get in touch with you.
Regards
Standard Bank Hello Peter Team ***
Standard Bank's reply07 Dec 2022, 08:39
Official
Hello Brain
Please be advised that attempts to contact by our staff have been unsuccessful. Please let us know when would be a good time to get in touch with you.
Regards
Standard Bank Hello Peter Team ***
Please be advised that attempts to contact by our staff have been unsuccessful. Please let us know when would be a good time to get in touch with you.
Regards
Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
07 Dec 2022, 15:56Hi Mr. Holden
This afternoon, we made an attempt to reach you.
Please be aware that despite our team's best efforts, they were unable in reaching you this afternoon.
The following morning, we will check in with you again before concluding this case. We believe you'll be accessible.
Regards
Standard Bank Hello Peter Team ***
This afternoon, we made an attempt to reach you.
Please be aware that despite our team's best efforts, they were unable in reaching you this afternoon.
The following morning, we will check in with you again before concluding this case. We believe you'll be accessible.
Regards
Standard Bank Hello Peter Team ***
Standard Bank's reply07 Dec 2022, 15:56
Official
Hi Mr. Holden
This afternoon, we made an attempt to reach you.
Please be aware that despite our team's best efforts, they were unable in reaching you this afternoon.
The following morning, we will check in with you again before concluding this case. We believe you'll be accessible.
Regards
Standard Bank Hello Peter Team ***
This afternoon, we made an attempt to reach you.
Please be aware that despite our team's best efforts, they were unable in reaching you this afternoon.
The following morning, we will check in with you again before concluding this case. We believe you'll be accessible.
Regards
Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
08 Dec 2022, 09:29Morning Mr. Holden
We made numerous attempts to reach you on your mobile and sadly could not get hold of you. Kindly provide us with an update on when we may contact you in the future. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
We made numerous attempts to reach you on your mobile and sadly could not get hold of you. Kindly provide us with an update on when we may contact you in the future. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
Standard Bank's reply08 Dec 2022, 09:29
Official
Morning Mr. Holden
We made numerous attempts to reach you on your mobile and sadly could not get hold of you. Kindly provide us with an update on when we may contact you in the future. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
We made numerous attempts to reach you on your mobile and sadly could not get hold of you. Kindly provide us with an update on when we may contact you in the future. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
Standard Bank's replyOfficial
08 Dec 2022, 09:53Dear Mr. Holden
Thank you for taking our call. We trust you have received the documents.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call. We trust you have received the documents.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply08 Dec 2022, 09:53
Official
Dear Mr. Holden
Thank you for taking our call. We trust you have received the documents.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call. We trust you have received the documents.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***