NS
Nomfundo S
1 reviews | Active since Sept 2013
25 May 2019, 16:50
Substandard service
My every visit to your branch must either be followed by another visit or a post here. I went to change my phone number today. I EXPLICITLY requested that he change for Cellphone banking, transaction notifications and OTP's. I see only transaction notifications were updated.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 May 2019, 22:31 Hi Nomfundo
Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply25 May 2019, 22:31
Official
Hi Nomfundo
Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
28 May 2019, 09:01Dear Nomfundo
Thank you once again for posting your comments.
I refer to telephonic conversation and can confirm that t his matter has been resolved.
KInd regards
Complaint Resolution Centre
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***
Thank you once again for posting your comments.
I refer to telephonic conversation and can confirm that t his matter has been resolved.
KInd regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 May 2019, 09:01
Official
Dear Nomfundo
Thank you once again for posting your comments.
I refer to telephonic conversation and can confirm that t his matter has been resolved.
KInd regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
I refer to telephonic conversation and can confirm that t his matter has been resolved.
KInd regards
Complaint Resolution Centre
***
***