"Sub"standard Bank

I wrote a review regarding Standard Bank refusing to refund the credit card protection fee charged to my account and also NOT replying to a debit of R445 deducted from my account which is an error. I have clearly indicated to them that I have only 4 monthly payments 1. UCount fee 2. MTN contract 3. Standard Bank SIM card fee 4. Standard Bank Prestige account fee. Obviously this is something they would also know.

Other than replying to my previous review that it will be sorted, the bank has not even bothered to even phone me. It's difficult for me to attend calls while at work. I therefore advise 1. you phone me after 4 45 pm 2. Or phone me on Wednesday 22nd after 3 pm 3. Or phone my husband MS Cyriac at ***. I fully authorize him as he manages my accounts.

Or, we don't have a complaint as long as you refund.