subcontractors supplying **** material

To whom it may concern<br> I've logged the claim in 2013 December and it took standard bank 8 to 9 months to fix my dstv and they send me their sub contractor who changed the LNB only to find out they supp**** me with some **** thing an after market LNB, and it didn't last even a year I personally have to go and buy a new one because that one was broken, im very upset that we have to pay insurance for us to be covered and the n standard bank decide to discriminate us like this.ive paid standard bank R750 for excess but I have to pay R600 to do the damage control this is not fair at all.<br> the **** serial no is SNs*** then I had to buy the Original one the serial no is SN***<br> <br> Can someone explain to me and I want my money back from that sub contractor of standard bank this is day light *******