1 reviews | Active since Jul 2016

29 Nov 2022, 10:03

Sub standard service from a standard banking institution.

I do not understand why I must wait 1,5 hours in the bank to collect card. Staff move at the speed of a sloth. Noy enough people to serve. Too long to resolve a problem. North mead branch is not the only poor service I have received from standard bank.

0
Replies (1)
Standard Bank
Standard Bank's reply29 Nov 2022, 10:12
Official
Good Morning Alan

Thank you for raising your concerns with us.

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.

 Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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