CS
Craig S
1 reviews | Active since May 2024
25 May 2024, 18:22
Sub-standard Service
I recently opened a Business Account with Standard Bank Claremont. Upon collection of my card on the 3rd of May, I informed the staff that there was a misprint of the name on the card.
Apologetic, the staff endeavoured to issue a new card within 5-7 days. I have still not received the card and attempts to contact the staff member handling the account have been in vain.
Sub standard service I’m afraid.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 May 2024, 08:16Dear Craig
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 May 2024, 08:16
Official
Dear Craig
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 May 2024, 17:38Good day Craig
Our team has confirmed to have been in contact with you.
Please confirm if everything is in order.
Looking forward to your response.
Our team has confirmed to have been in contact with you.
Please confirm if everything is in order.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply27 May 2024, 17:38
Official
Good day Craig
Our team has confirmed to have been in contact with you.
Please confirm if everything is in order.
Looking forward to your response.
Our team has confirmed to have been in contact with you.
Please confirm if everything is in order.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***