Sub-standard bank (Part 2)

Since 26 April 2024 from an issued I raised begining of April 2024 as a result of the poorest communication from this bank.

Please forward my request to Standard Bank Prestige Manager (Sharon Govender) who supposedly was made aware of my request to HAVE MY ORESTIGE BANKER CHANGED OR ALTERNATIVELY HAVE ME DOWNGRADE TO SOMETHING LESS THAN THE SORRY EXCUSE FOR A PRESTIGE SERVICE IM PAYING FOR, BUT AM NOT FREAKING GETTING OR ENJOYING THE FRUIT FROM to downgrade my account seeing as I have had no response nor change as requested. ITS BEEN WELL OVER A MONTH AND I'LL BE DAMNED FOR ANOTHER R230 GO OFF MY ACCOUNT IN JUNE FOR ABSOLUTELY NOTHING!

My account details are to remain the same, but account type to be downgraded as there's no prestige service I'm getting clearly.

I don't not expect R230 to be deducted from my account as bank fees end of June 2024 as May 2024 is the last month talking about this after more than a month of waiting for nothing.

Should I get no written confirmation of my downgraded account FROM THE ALLEGED MANGER by the end of next week, I'll then move to close my account with Standard Bank altogether and look elsewhere. AND BEST BELIEVE I'LL GO TO MY NEAREST BRANCH TO GET THIS DONE! I DONT WANT PHONE CALLS OKAY, JUST DO YOUR JOB AND PUT IT IN WRITING ONCE DONE! SIMPLE AS.