"Sub" Standard Bank experiences

As a standard bank client for many years i find their service that has been excellent to Sub"Standard". For the past 5 days we cannot make payments on the banking app and must log on to their website. their ATM' are down or malfunctioning.

Now i am currently sitting at on the side of the freeway stranded and cannot access my account or make payments because they are doing "Maintenance" on a month end!!! yes you heard right Maintenance!!!

I cannot pay for a towing service or buy airtime or food or anything.

To the standard bank employee who reads this please do call me and come fetch your useless cards from me on the side of the road as i will be moving my accounts to a bank that will give me service instead of excuses.

They are very quick to charge for service fees but will never refund you for their inconvenience caused or even give you a rebate!

Their slogan should change from Simpler Better Faster to Complicated Worse Slowest.

Thank you Standard Bank and Goodbye!