MC
Michael C

1 reviews | Active since Sept 2013

22 Apr 2021, 10:11

Sub Standard Bank

I have been trying to get my access bond activated since October 2020. 7 months later and I am still waiting with no progress. I am disgusted by the lack of assistance. I have never had such poor customer service in my life. I have been on the phone with consultants for days, no calls returned, no assistance.

Pathetic service.

0
Replies (1)
Standard Bank
Standard Bank's reply22 Apr 2021, 19:36
Official
Dear Micheal, 

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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