HC
Hendrik C

1 reviews | Active since Apr 2018

31 Mar 2020, 11:04

SUB Standard bank!

What an absoluut ******* and money hungry bank. The biggest mistake i made in my life was to do bussiness with these bunch of useless poeple. We all have hardship due to the covid pandemic not only SA but the entire world. This bank offers payment holidays for customers who earn less than R7500 a month? This must be less that 5 percent of the banks customers. So does this virus not infect and affect poeple erning more? What a bunch of ****. I have unfortunatly have veicle finance with this bank and upon me calling in to ask what my new installment was due to the repo rate drop geuss what? Nada! Niks. No decrease. It stays the same. There is according to them a amount that is going to be refunded into the account. But as far as your repayment is concerned it stays the same. Was this cut not ment to help south africans save a but of money to help the impact of covid on the citizens? Im moving all my accounts as soon as possible. I will not suport this ****. After 18 years of me being a loyal customer i am ashamed of being associated with Standard bank. I hope all of south africa read this and follow.

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Replies (5)
HC
Hendrik C's update31 Mar 2020, 11:20
Reviewer Update
Please go to FNB and see what real help is and what a real bank can do to assist customers. You have lost all your customers respect and humanity. Its all about the money nothing else matters to you. Its very sad.
Standard Bank
Standard Bank's reply31 Mar 2020, 11:43
Official
Dear Hendrik
 
Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre
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HC
Hendrik C's update31 Mar 2020, 12:50
Reviewer Update
Welllllll thanx mister robot for your reply
HC
Hendrik C's update21 Apr 2020, 12:25
Reviewer Update
Well its been almost a month now. Still no answer. Still no help. Its time to cut loses and move to a real bank.
Standard Bank
Standard Bank's reply21 Apr 2020, 13:01
Official
Dear Hendrick Coetzee

Thank you for allowing us the opportunity to look into your matter. 

We confirm that the matter was adopted and resolved. 

Kind regards
Complaint Resolution Centre 
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