BS
Bruce S

1 reviews | Active since Feb 2020

03 May 2022, 13:41

Sub-Standard Bank

Standard bank service delivery is non existent. Spend 30 plus minutes waiting to get assistance only to be put on hold again. Called my banker on her private line 3 times today only to find out that she is not available, yet she replies to emails.

Please explain the reason for the poor service delivery Sub-Standard Bank

0
Replies (1)
Standard Bank
Standard Bank's reply05 May 2022, 11:17
Official
 Good day Bruce

Thank you for posting your comments.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

Regards 
Standard Bank Help Centre 
***