RM
Rosslyn M

1 reviews | Active since Dec 2012

10 Jun 2021, 12:17

Sub-standard bank. AGAIN!!

Waited 2.5 hours to see a consultant. After a 2 hour wait, one of only 2 available consultants disappeared out the door, not to be seen again, before I left! Covid may mean less floor staff, but this is ridiculous

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Replies (1)
Standard Bank
Standard Bank's reply11 Jun 2021, 00:18
Official
 Hello Rosslyn
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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