1 reviews | Active since Apr 2017

21 Nov 2022, 16:16

SUB-Standard Bank -

I am trying to access my accessbond - - an account that was supposed to have been closed in 2018/11/05 was never closed so for the last 21 days they can not manage to close that account, No customer service at all i am 2 scared to call as they will issue new service request and then the waiting start again!!! *** ***

"SUB-Standard bank" is really a very bad experience

0
Replies (3)
Standard Bank
Standard Bank's reply21 Nov 2022, 16:22
Official
Hi Jokkie

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
's update22 Nov 2022, 15:08
Reviewer Update
Hello Sub Standard Bank,

So absolutely nothing happened i even mailed some of the managers and Heads myself, And as expected not a word from no one.

As soon as thios is resolved i will move my bond to FNB it is clear that my as many other clients business is not important to you at all

cheers

Standard Bank
Standard Bank's reply22 Nov 2022, 15:14
Official
Good day Jokkie 

We sincerely apologize for the inconvenience.

Please note that we will follow up with our team and get back to you.

Kind regards

Standard Bank Help Centre
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