1 reviews | Active since Aug 2016

27 Aug 2016, 06:53

'Sub'Standard Bank

<p>Standard Bank offers customers SMS notifications on any activity on accounts with them. But, they are so flipping useless they can't even get that small service right. I've phoned (often), I've begged, I've pleaded, I've threatened - to NO AVAIL. Can someone please tell me what my next step should be? Or recommend a more reliable service provider?</p>

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Replies (2)
Standard Bank
Standard Bank's reply29 Aug 2016, 10:02
Official

Good day Lorna Bannatyne

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply02 Sept 2016, 06:29
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 02 September 2016.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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