Sub Standard Bank

I have been attempting for nearly two years to have a bond registered on one of my properties to be cancelled. I need to have my title deed because I am in the process of selling the property. Silverton Branch, where I handed the title deed in said they can't help me. I moved to St. Francis Bay about a year ago. I went to Humansdorp Branch(Eastern Cape) who also could not help me. Eventually My attorney got hold of Mr. Eden Finn at home loans, who made big promises to solve the matter. Nothing came of this. After more than a month of Mr. Finn not answering any calls or e-mails a Mr. Lee Roy Johnson contacted me also promising to resolve the matter. Again no luck. Some of his arrogant e-mails showed that he was not interested to do anything constructive. He did not even bother to read the attachments on my attorneys e-mails to understand what title deed I was looking for. He gave the cancellation attorneys the wrong information by doing this. He is either being spiteful or just plain stupid. Because of all this nonsense, I have no alternative as to obtain a court order to obtain my title deed. I stand astounded and appalled to this total *********** customer service!!!