Sub-Standard Bank
This is the third time this issue has happened. I picked my items with my family, go to pay and I cannot pay because my card is being rejected. I know I have enough funds to pay with but for some odd reason it keeps rejecting my card. So my question to Standard Bank is, why are you hiring and employing sub standard developers that cannot maintain a system for the sole purpose of using our hard earned money on items we need without feeling embarrassed? Banking with Standard bank seems like it's just a big troll on loyal customers. Perhaps explain to customers what on earth is going on or prepare to lose customers. It's okay if it happens once. But fool me once shame on you, fool me twice shame on me, fool me three times and you will lose another customer. I am tired of having to pay ridiculous fees to withdraw money from another banks ATM because you guys have a poor recruitment and cannot hire people capable enough. Shape up or get out of the business.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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