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Cronje L

1 reviews | Active since Feb 2018

17 Jul 2025, 10:27

Sub-standard as always, with Sub Standard Bank

Twice in less than 10 days bought electricity ywith your app. The first time R60 and just now R30 - the message with the reference numbers etc., didn't go anywhere! So who is bending me over here? Standard Bank or useless Eskom or both? Despicable! ***** from the rich why don't you.

0
Replies (3)
Standard Bank
Standard Bank's reply17 Jul 2025, 10:32
Official
Dear Cronje L,

We are truly saddened to hear about your experience. 

We understand how frustrating this must be for you, and we take these matters very seriously. 

Please be assured that we will address your query with the utmost urgency. 

We will be taking a closer look into the issue and will get back to you shortly.

Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply18 Jul 2025, 12:03
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply21 Jul 2025, 11:14
Official
We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

We’re always here to support you.

Kindest regards, 
Standard Bank Hello Peter Team 
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