vM
vuyokazi M
1 reviews | Active since Mar 2015
06 Jun 2019, 19:50
Stupidly bad service from my bank
Waiting 2 full weeks for my credit card and still no call to advise when i can fetch it. All processes followed but no feedback.
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Replies (2)vM
vuyokazi M's updateReviewer Update
06 Jun 2019, 20:04Im cancelling all my cards and moving me and everyone i told about you to Fnb thank you very much for your stupidity and lack of customer focus.
vM
vuyokazi M's update06 Jun 2019, 20:04
Reviewer Update
Im cancelling all my cards and moving me and everyone i told about you to Fnb thank you very much for your stupidity and lack of customer focus.
Standard Bank's replyOfficial
07 Jun 2019, 06:03Hello Vuyokazi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply07 Jun 2019, 06:03
Official
Hello Vuyokazi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***