1 reviews | Active since Jul 2011
Stupidity at a cost
Please explain to me how you expect people to change their address when you make it impossible! My mother is living with me and now i am told that i will need to go to the bank myself, because a handwritten letter, my physical ID book and an account is not good enough! We are in 2017 not 1917!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Dear Rudi
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Rudi
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***