Stupid system

I went to Standard Bank Sunnyside yesterday to collect my card which i ended up leaving because of the most ridiculous system, they have implemented a new system where you register your name and your the type of service. This is absolute nonsense you sit there forever, look if they want want to start using the Capitec model they better start by making the personal bankers assist. You are sitting there to be assisted by two tellers and personal bankers are just there, you are frustrating us , i did't go for a doctors appointment but i went to a bank.........