rM
rebotile M
1 reviews | Active since Mar 2014
18 Jun 2023, 14:44
Stupid security upgrade
One star is too generous. I cannot access my internet banking because it now requires me to use the qr code on my phone. Why is there an assumption that one has a phone app. Even if I did, what if I do not have a phone at the time that I need to access my account. I expected more from this bank; it’s stupid things like these that would make me consider moving banks.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
18 Jun 2023, 15:06Dear Rebotile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We will reach out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We will reach out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2023, 15:06
Official
Dear Rebotile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We will reach out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We will reach out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Jun 2023, 12:22Dear Rebotile
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jun 2023, 12:22
Official
Dear Rebotile
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***