Stupid Idiot Employed

So today i phoned standard bank homeloans and get to deal with a Duwayne Hector. I asked him the debit order to go off on the 17th whether it can be stopped all i neede was a yes or no , secondly i asked him if i perform a manual payment what is tge amount due reason being the amount to be debited goes of my spouses FNB account and all i wanted was to ensure the debit order was honered. So i explain to him if i pay yhia moniea over to FNB it will take 2 working days to reflect he then tells me a ******** story that \i should phone internet banking and request immediate clearance i then informed him the only way for funds to reflect immediately is to visit a branch...he then did not believe me and puts me on hold while he calls internet bankink......He then takes me of hold and repeats exactly what i just said after confirming with internet banking that one has to visit a branch my word from their it just went down hill. If i could get hold of the recording and play it to you this guy will be fired. Never have i felt so disgusted to be associated with Standard Bank.<br> <br> This guy had a stinking attitude did not listen to a word i said or responded positively to any of my questions."