JF
Juan F
1 reviews | Active since Oct 2014
10 Oct 2022, 13:46
Stupid Dumb Service
Let me tell y’all this bank is really sick in their heads with customer service. I’m shocked. Listen how the **** do you approve loans and then tell me I don’t qualify due ti your reasons stipulated, why do I have a an existing credit facility for the damn reason to build a credit score and confidence within the bank for future financial assistance, what **** service is this, Do not use standard bank they will disappoint you and they know they lost a customer today due to their negative pensive behavior. Never ever had any other bank kept me in a thread for so long. Don’t use these *****es. They have no logic how the **** do you approve and don’t approve again help me GoD!!!!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
10 Oct 2022, 13:57Hi Juan
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply10 Oct 2022, 13:57
Official
Hi Juan
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
JF
Juan F's updateReviewer Update
11 Oct 2022, 09:54Thank you for swift response and why was it in the wrong hands before as oppose this matter being in the right hands now? Please elaborate!
I’m quite fed up and your customer service is poor because you are playing with my feelings and emotions based of this matter and now I will market how this bank is playing with customers valued time. It’s ********* to approve and send me a contract and than withdrawing how does it make sense!
Even though I’m abroad im Still entitled to good customer service and products offered by the bank but clearly you are discriminating against me based of the fact you view me as a high risk yet my credit score and history says otherwise. Y’all got ****ed up!
I’m quite fed up and your customer service is poor because you are playing with my feelings and emotions based of this matter and now I will market how this bank is playing with customers valued time. It’s ********* to approve and send me a contract and than withdrawing how does it make sense!
Even though I’m abroad im Still entitled to good customer service and products offered by the bank but clearly you are discriminating against me based of the fact you view me as a high risk yet my credit score and history says otherwise. Y’all got ****ed up!
JF
Juan F's update11 Oct 2022, 09:54
Reviewer Update
Thank you for swift response and why was it in the wrong hands before as oppose this matter being in the right hands now? Please elaborate!
I’m quite fed up and your customer service is poor because you are playing with my feelings and emotions based of this matter and now I will market how this bank is playing with customers valued time. It’s ********* to approve and send me a contract and than withdrawing how does it make sense!
Even though I’m abroad im Still entitled to good customer service and products offered by the bank but clearly you are discriminating against me based of the fact you view me as a high risk yet my credit score and history says otherwise. Y’all got ****ed up!
I’m quite fed up and your customer service is poor because you are playing with my feelings and emotions based of this matter and now I will market how this bank is playing with customers valued time. It’s ********* to approve and send me a contract and than withdrawing how does it make sense!
Even though I’m abroad im Still entitled to good customer service and products offered by the bank but clearly you are discriminating against me based of the fact you view me as a high risk yet my credit score and history says otherwise. Y’all got ****ed up!
Standard Bank's replyOfficial
11 Oct 2022, 10:03Hi Juan
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
Standard Bank's reply11 Oct 2022, 10:03
Official
Hi Juan
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
JF
Juan F's updateReviewer Update
11 Oct 2022, 10:12Thank you
JF
Juan F's update11 Oct 2022, 10:12
Reviewer Update
Thank you
Standard Bank's replyOfficial
11 Oct 2022, 10:17Hi Juan
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
Standard Bank's reply11 Oct 2022, 10:17
Official
Hi Juan
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***