mM
moikangoathandi M
1 reviews | Active since Nov 2016
30 Aug 2019, 12:40
Stupid bank
I went to replace my card worked for 1 day what the $#$@wrong with standard bank. They close branches u go to get the card they now suspend our accounts can someone fix this I am not going to branch again this must be fixed now
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Aug 2019, 12:50Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply30 Aug 2019, 12:50
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
mM
moikangoathandi M's updateReviewer Update
30 Aug 2019, 13:24You guys are failing with electronic banking
And you affecting us. I just moved to std bank n I see my self moving bck to fnb even if they experience their systems are reliable
And you affecting us. I just moved to std bank n I see my self moving bck to fnb even if they experience their systems are reliable
mM
moikangoathandi M's update30 Aug 2019, 13:24
Reviewer Update
You guys are failing with electronic banking
And you affecting us. I just moved to std bank n I see my self moving bck to fnb even if they experience their systems are reliable
And you affecting us. I just moved to std bank n I see my self moving bck to fnb even if they experience their systems are reliable
Standard Bank's replyOfficial
04 Sept 2019, 14:06Dear Thandy Moikangoa
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply04 Sept 2019, 14:06
Official
Dear Thandy Moikangoa
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***