Stupid bank
Standard bank just told me that i have to pay for a transaction that i did on 25/10/17 its almost one month later and now only they tell me to pay- there was a delay with payments on their side.. i called them and spoke to Nicolene who told that the money will be refunded to me but on the system she wrote that i am refusing payment.. how can she do that if they call are recorded. after being a client for more than 10years
Dear Shawn
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Dear Shawn
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Shawn Mankwe Pablo
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Shawn Mankwe Pablo
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***