GM
Gloria M

1 reviews | Active since Jul 2016

11 Jul 2016, 09:43

STUPID BANK

<p>My cheque account has been invaded by a strange who has been crossing borders toll gates using my account, I called numerous times and I’m told the same thing that our ***** department will be in contact with me soon. In the meantime this has been happening continuously even when the account is blocked. there has been other amounts that are being withdrawn and no one from their call center has an answer for and I am told that it’s not their problem I should sort myself out. I don’t understand because why this is allowed by standard bank they should fix their systems and get people that actually know what they are doing because this is unacceptable.</p>

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Replies (2)
Standard Bank
Standard Bank's reply11 Jul 2016, 13:23
Official

Good day Gloria Moate

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply18 Jul 2016, 07:51
Official

Dear Gloria Moate

Thank you once again for your posting.

I tried getting hold of you on cell on three different occasions and left messages for you as well.

Kind regards

Clint Petersen

Complaint Resolution Centre

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