Studentloans

<p>Since December 2015 I've been trying to apply for a studentloan at Standardbank. At the branch they tell me to do it online. So I did the application online and have to submit supporting documents. The loan expire because I did not submit the documents on time (was still waiting for the documents from UFS) Then I apply 3 times online for this student loan. Twice they decline the loan because they said they did not received the supporting documents, although I have send it online. They did not contact me to tell that there are outstanding documents. We went to a consultant at the Kimberley branch who helped us by sending the supporting documents to the loan department. Since then nothing happened. We are still waiting for any feedback. I really think that the service is very bad!!</p>