RA
RT A
1 reviews | Active since Jul 2024
15 Jul 2024, 12:04
Student Loan Without Surety
Is it a normal thing for the Student Loan Without Surety team to never provide feedback within the time they promise? I saw it's an issue that a few other reviewers experienced with their applications as well, having to make multiple ones. It would be nice to get assistance as soon as possible and to be provided with feedback as promised
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Jul 2024, 12:29Good day
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply15 Jul 2024, 12:29
Official
Good day
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
16 Jul 2024, 16:12Good day
Please note that our team has sent you an email regarding the supporting documents that are outstanding. Please check your emails and provide us with the documents to compete the application.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Please note that our team has sent you an email regarding the supporting documents that are outstanding. Please check your emails and provide us with the documents to compete the application.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Jul 2024, 16:12
Official
Good day
Please note that our team has sent you an email regarding the supporting documents that are outstanding. Please check your emails and provide us with the documents to compete the application.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Please note that our team has sent you an email regarding the supporting documents that are outstanding. Please check your emails and provide us with the documents to compete the application.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***