FN
Fiona N
1 reviews | Active since Mar 2020
13 Dec 2022, 09:05
Student Loan settled
Greetings, my father and I are trying to close a student loan account because it has been settled. No luck with that, we are given the run-around. All we want is for it to be closed.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Dec 2022, 09:07Hi Fiona
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply13 Dec 2022, 09:07
Official
Hi Fiona
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
FN
Fiona N's updateReviewer Update
13 Dec 2022, 11:08I still have not been contacted. Please close the facility. I do not understand why this is dragging.
FN
Fiona N's update13 Dec 2022, 11:08
Reviewer Update
I still have not been contacted. Please close the facility. I do not understand why this is dragging.
Standard Bank's replyOfficial
13 Dec 2022, 11:19Good Day Fiona
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply13 Dec 2022, 11:19
Official
Good Day Fiona
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***