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jesica M

1 reviews | Active since Aug 2019

19 Jun 2025, 13:15

Student loan problems

I've had a student loan of R37600 with standard bank since 2017 till 2020 I've paid R711.20 into the loand and after that R1000 every month. About R400 something goes to interest and fees and R500 and something to the loan. After paying for 8 years now I still owe R16k and NO ONE wants to help me sort out this problem. We did the calculations and according to our calculations it was supposed to be paid off in August of last year.

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Replies (3)
Standard Bank
Standard Bank's reply19 Jun 2025, 13:18
Official
Dear Jesica M, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply19 Jun 2025, 15:46
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply23 Jun 2025, 11:05
Official
Dear Jesica M,

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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