RK
Robyn K

1 reviews | Active since May 2021

14 Jan 2022, 08:41

Student loan no answer

I app**** for a student loan online and got a sms to go to my closest branch, I went to 2 different standard banks before they help me. On Monday I went to Lakeside mall to get my application done and was told they'll call me later the day if I was approved , every time I call standard bank they put me on hold and call just drops

I'm needing a response asap

0
Replies (3)
Standard Bank
Standard Bank's reply17 Jan 2022, 11:04
Official
Hello Robyn 

 Thank you for posting your comments. 

Your matter has been escalated accordingly.
 
  We will revert to you as soon as possible
 
 
 Kind Regards
 Complaint Resolution Centre
  ***
  *** (fax)
 *** 

Best regards,

RK
Robyn K's update17 Jan 2022, 17:05
Reviewer Update
When will someone contact me
Standard Bank
Standard Bank's reply21 Apr 2022, 14:51
Official
Dear Robyn, we hope you are well. 

We would like to make sure you were contacted and that this matter has been resolved to your satisfaction. If not, please let us know so that we can make sure the right person gets in touch. 

Kindest regards, 
Standard Bank Social Media Team

Best regards,