JV
Jana V

1 reviews | Active since Jul 2016

14 Jul 2016, 07:07

Student loan mess up

<p>I had a student loan with standard bank. I paid it off and closed it on 03/06/2014. But up till now i cant do anything because it still shows as open. Went to bank and nobody can tell me why its still there. I cant even take out a loan because of it. Want to move banks</p>

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Replies (2)
Standard Bank
Standard Bank's reply14 Jul 2016, 11:26
Official

Good day Jana Viljoen

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply14 Jul 2016, 14:04
Official

Good day Jana Viljoen

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********