DP
Desiree P
1 reviews | Active since May 2021
24 May 2021, 12:38
Student loan for 3rd year at Damelin
App**** for student loan March 2021 only rep**** back with contract 14 May 2021. Son in final year at Damelin. 2020 they gave me 7% and now 12,5%. I complained phone every day she put phone down in my ear. My son phone this morning 24 May 2021? She said she is going to a meeting. This is upsetting it is almost half year and no sevice. I am so discusted by Standard Bank. Need urgent feedback please
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Standard Bank's replyOfficial
25 May 2021, 01:40 Hello Desiree
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply25 May 2021, 01:40
Official
Hello Desiree
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***