RM
Reynold M
1 reviews | Active since Aug 2020
08 Feb 2021, 11:07
STUDENT LOAN APPLICATION NOT BEING ACTIONED
I app**** for student loan on the website on the 3rd of Fed, it is stated on the website that an agent will contact me after 48 hrs. Still i haven't received any feedback and registration date is closing. The call Centre is useless because i called them million times, i was taken to pillar to post. NO ONE HAS NOT YET ACTIONED MY APPLICATION!!! THIS IS FRUSTRATING!
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Replies (2)
Standard Bank's replyOfficial
09 Feb 2021, 00:17 Hello Reynold
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply09 Feb 2021, 00:17
Official
Hello Reynold
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
24 Feb 2021, 14:06Dear Mr Monyane
I trust you are well.
We are pleased to inform you that you complaint has been resolved.
We trust you find the above in order.
Thanking you
Warm regards
Complaint Resolution Centre
I trust you are well.
We are pleased to inform you that you complaint has been resolved.
We trust you find the above in order.
Thanking you
Warm regards
Complaint Resolution Centre
Standard Bank's reply24 Feb 2021, 14:06
Official
Dear Mr Monyane
I trust you are well.
We are pleased to inform you that you complaint has been resolved.
We trust you find the above in order.
Thanking you
Warm regards
Complaint Resolution Centre
I trust you are well.
We are pleased to inform you that you complaint has been resolved.
We trust you find the above in order.
Thanking you
Warm regards
Complaint Resolution Centre