sT
silindile T

1 reviews | Active since Apr 2015

15 Apr 2015, 09:21

student loan

I app**** for a std bank loan last year October, I did not get any Response . I app**** in January again and I got a response that I did not supply all my documents fully, of which I did supply. I then went back to the bank again, to give them my documents and they faxed them through. I have been waiting for a response from the bank for 3 months now. I have been in and out of Standard bank offices in Eastgate for more than 10 Times . I am only left with this month only at school to pay my tuition, if I don't pay it I'm going to be kicked out . Please help me all I want is a response from the bank because it's just Quite . I have even called the head office to find out what's going on but still they don't give me any answer.

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Replies (1)
Standard Bank
Standard Bank's reply15 Apr 2015, 11:09
Official
Hello slindy,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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